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How do I Order Online from The Caramel Factory?
Lets see if we can answer a few questions

1. How to Place an Order:
Ordering at Caramel Factory is easy, fast, and secure. Just follow these very simple steps to place your order.
  1. To add any Online Store item to your shopping cart, click the "Add to Shopping Bag" button on any product page or detail page. The "Add to Shopping Cart" button is close by each product displayed.
  2. When you're finished shopping, click the "Shopping Cart" button at the right side of your page.
  3. After you approve the contents of your Shopping Cart, click the "Checkout Your Order" button or right side link.
  4. Under the "Checkout" area, enter your personal information and shipping address and choose your method of ordering; Credit Card or Phone.
  5. Finally, click the button which reads "Place Credit Card Order" and you're done! We will send you a confirmation via e-mail of your order.
If we need to contact you with any questions, one of our representatives will do so.

2. Security Guarantee:
Credit card transactions when shopping at Caramel Factory are safe and guaranteed. You may also order over the phone by calling 662-563-9900 Monday - Friday 9 a.m. - 5 p.m. CST.

Need to talk to a REAL person?
Call now to talk with one of our friendly sales representatives at 662-563-9900

Toll Free Voice/Fax: 888-818-9310
Voice/Fax: 662-563-9900

Physical & Mailing Address:
The Caramel Factory
127 Lakewood Drive ( Physical )
Post Office Box 1445 ( U.S. Mail )
Batesville, MS 38606

3. Retailer or Whole Sale Request?
If you are a retailer interested in whole sale prices please call us direct at 662-563-9900 for more information.

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Treat yourself to Caramel Recipes & mouth watering photos in our Gallery.

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